ServSafe® Manager Training

Delaware law requires the Person-in-Charge (PIC) to demonstrate Food Safety knowledge in order to comply with the 2013 Food Code. The ServSafe® Food Protection Manager Certification meets that requirement. There are two training and exam formats: classroom and online.

ServSafe meets ALL of the requirements mandated by the county and local health departments in the state of Delaware. ServSafe certification is recognized nationwide, so you can have confidence knowing that even if you move out of Delaware your ServSafe certificate will be valid in any other state. Some people mistakenly refer to ServSafe as Safe Serve, but whatever you call it; you will be receiving the highest quality food safety certification program.

We offer the ServSafe Exam in the following languages:  English, Spanish, Chinese, Korean, Japanese and French Canadian.

ServSafe® Sixth Edition incorporates the most current information in a way that’s relevant to today’s workforce. It covers critical principles including personal hygiene, cross contamination, time and temperature, receiving and storage, food safety management systems and training hourly employees. ServSafe Sixth Edition includes the latest updates to the FDA Food Code, uncovers emerging science-based trends impacting food safety and was developed by a cross-section of industry experts. Lessons use videos and activities that work together to help students stay engaged, retain information and apply that knowledge when it matters most, back at the operation helping to protect the general public.

If you are interested in having a certified DRA instructor teach the ServSafe course to your employees at your location, please email your request to


CLASSROOM TRAINING & EXAM                                                                                                                               The Delaware Restaurant Associations offers one-day sessions which will review the key terms and concepts from the ServSafe® Manager textbook. The ServSafe® examination will be administered at the end of the class. The manager training class is a day long and, is immediately followed by the final exam. The certified trainer will provide in-house training with all the necessary equipment and training materials. In order to take the final exam, employees must first take a training class administered by a qualified ServSafe® instructor. The exam will be administered at the end of the review session and includes 90 multiple-choice questions.

Please click HERE for class dates.

ONLINE TRAINING & EXAM                                                                                                                                  There is also an online class option offered. With the 24/7 access of online training products, you are always in control of how, where and when employees train. In addition, online exams allow you to access immediate results.

Please click HERE for more information or to register for the online training. *A registered The ServSafe® Proctor is required to take online exams.

RESULTS & CERTIFICATION                                                                                                                                      Students can earn the ServSafe Food Protection Manager Certification, accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP).

In order to pass the course, an individual must score 70 percent or better. Certification must be renewed every five years.

The National Restaurant Association handles the scoring of all ServSafe exams. Exam results are typically posted online 7-10 days after you have taken the exam.  To go to the ServSafe website, click on the tab to the left entitled EXAM ACTIVITIES, and click on CHECK YOUR EXAM SCORE.

ORDER A DUPLICATE CERTIFICATE                                                                                                                     The National Restaurant Association is the only place to get an official copy of your ServSafe certificate. If you have lost your ServSafe certificate and need it replaced you must contact the National Restaurant Association (NRA). To order a duplicate of your ServSafe certificate, print out and complete Certificate and Score Release Request

Submit the form to the Service Center. The cost is $20 for each certificate requested. You can also call the NRA at 1 (800)765-2122.

TRAIN THE TRAINER WORKSHOP                                                                                                                         This workshop is for those people who want to teach the ServSafe certification course. A DRA certified instructor will go through the process of demonstrating techniques for effective teaching (especially for adult learners) and how to implement the ServSafe food safety training program. We will also explain the steps for registering as an instructor with the National Restaurant Association. In order to take this workshop you must have taken the ServSafe course, passed the exam and hold a current ServSafe certificate.

ServSafe Train the Trainer Information and Registration – email  or call (302)738-2545.

CLASS & PROCTOR INFORMATION                                                                                                                        For proctor information, to schedule a class or exam session, or if you have general questions, please contact Raelynn Grogan (302)738-2545 or .

To view the next scheduled 2017 ServSafe® training class or exam, please click HERE.

To download the ServSafe® Manager Training Registration Form, please click HERE.