Promoting, educating and advocating for Delaware’s restaurant industry since 1965.

Website Brew Ha Ha!

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service. Cafe Manager responsibilities include scheduling shifts for baristas, monitoring daily expenses and training your team.

To be successful in this role you should have work experience with various roles in coffee shops. You should be available to work during opening hours, including weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

Responsibilities

Manage day-to-day operations of the cafe
Hire and onboard new wait staff and baristas
Train employees on drinks preparation and proper use of coffee equipment
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation

Skills

Work experience as a Cafe Manager or Barista
Hands-on experience with professional coffee machines
Good math skills
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude
High school diploma
Additional certification (e.g. in Business Administration or Hospitality) is a plus

To apply for this job email your details to jill@brew-haha.com