As a valued customer of the ServSafe Food SafetyÃ‚® and ServSafeÃ‚® Alcohol programs, we wanted to make you aware of some very important changes that have been made to the order, payment and shipping process for all of your course and exam materials.
Effective Tuesday, September 1st, 2009, all orders for ServSafe Food Safety and ServSafe Alcohol materials will be handled through the National Restaurant Association Solutions (NRAS). The Delaware Restaurant Association (DRA) and the NRAS have recently partnered to create a new platform for the development, sale and service of all ServSafe products. This exciting change will provide you with more centralized service, allowing for a one-stop shopping experience.
Please refer to the NRA Customer Service Terms document for information regarding all of your customer service needs including:
- How to place orders
- Shipping information
- Checking on order status and details
- Technical Support
All DRA members will continue to receive the member discounts you are currently receiving. All non-DRA members will continue to pay retail prices.
We greatly appreciate your patience and assistance throughout this new process. If you have any questions or concerns, please do not hesitate to contact me at 302-738-2545. You can also contact me at my email address: firstname.lastname@example.org.
Carrie Leishman, President/CEO
Delaware Restaurant Association